Thank you for taking the time to review our Privacy Policy. If you still have questions about our use of your personal information after reviewing the information below, please contact us at info@harmoneeconsulting.com.
At Harmonee Consulting, LLC (“Harmonee,” “us” or “we”), we are committed to protecting your privacy and complying with our obligations under applicable law. This Privacy Policy (“Policy”) describes the ways that we will treat personal information collected through the Harmonee Consulting website at http://www.harmoneeconsulting.com, and any other websites, software applications and/or mobile applications that link to this Policy (the “Sites”). This Policy specifically explains how we collect your personal information on the Sites, how we protect such information, and the choices you have concerning use of such information. By using the Sites and submitting information to Harmonee Consulting, you agree to the processing of your personal information by Harmonee Consulting in accordance with this Policy.
Please remember that this Policy applies only to information collected through the Sites. The Sites may contain links to third-party websites. This Policy does not apply to the privacy practices of such third-party websites. We encourage you to review the terms and policies on these websites before providing any personal information to them.
Type of Information Collected
As used in this policy, personal information is information that identifies you or can be used in combination with other information to identify or contact you and may include your name, address, email address, telephone number, internet protocol address or billing information. Such information may be collected on our Sites when you:
- request additional information about our services
- request any of our services
- register for a webinar or online event
- download available resources (resource guides, white papers, case studies, etc.)
- subscribe to our membership program
- comment on a social media post or in a community forum
- navigate the Sites
How We Use Your Information
Some of the ways we use your personal information are as follows:
- We will use personal information you provide to respond to your inquiries. For example, if you fill out a “Contact Us” form from the Site, we will use the information provided to contact you about your interest in our services.
- We may use personal information you provide when registering for or attending an online webinar or similar event, or when accessing our Sites related to an event to:
- enable you to attend our event
- plan, coordinate and host such events
- analyze your interests in and interactions with the event
- allow you to access our products and solutions
- We may use personal information you provide us for marketing. For example, when you provide your information as part of your registration for a webinar or similar online event, we may use the information you provide to send you promotional material about our products and services or future events that we think you might be interested in.
- We may ask you to participate in surveys to understand how our products or services might be useful to you.
- We will only use credit card information you provide to collect payment from you to order our products and services.
- We may receive information about you from other sources, including from third parties (for example, from professional networking sites, or from third-party lists that we purchase, where legally permitted). We may combine this information with information provided by you which helps us to update and expand our records, identify new customers, and tailor our advertising and marketing communications.
- If you are submitting information on behalf of a third party (for example, registering a fellow employee for a webinar or similar event), we expect that you have received appropriate consent, according to applicable privacy laws, before transferring any personal information to us.
Legal Basis for Processing
We only keep and process the personal information where we have a valid legal basis to do so. The legal basis for collecting and using the personal information described above will depend on the information collected and the way in which we use it. The bases which we rely on are as follows:
- With your consent: For example, we use names and email addresses for email marketing purposes with your consent, which you can revoke at any time.
- To perform a contract with you. For example, when you register to attend one of our webinars or similar online events, we use your information to plan and host the event, including sending communications to you about the event in order to perform our contract with you. When you subscribe to our membership program, we use your information to provide the appropriate content for you in order to perform our contract with you.
- Our legitimate interests: For example, when we gather information from your use of our Sites, we do so based on our legitimate interest in improving our services and website.
- Where we have a legal obligation: For example, we may disclose your personal information if we believe in good faith that we are required to do so to comply with an applicable law, a subpoena, a search warrant, a court or regulatory order or other valid legal process or lawful requests by public authorities.
If you have questions or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.
Disclosure of Information to Third Parties
We will share personal information with third parties to the extent required to fulfill the purposes set forth herein, including to contracted service providers so that they may provide certain services on our behalf (for example, credit card processing services). With your consent, we may also share personal information you provide to us as part of an event registration process. Where required, we require that these third parties guarantee equivalent levels of protection as applied by us when handling personal information.
We may provide third parties information about you that does not allow you to be identified or contacted, including where such information is combined with similar information of other users of our Sites. For example, we might inform third parties regarding the number of unique users who visit our Sites, the demographic breakdown of our community users of our Sites or the activities that visitors to our Sites engage in while on our Sites. The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.
We may also disclose your information (including personal information) if we believe in good faith that we are required to do so in order to comply with an applicable law, a subpoena, a search warrant, a court or regulatory order or other valid legal process or lawful requests by public authorities, including to meet national security or law enforcement requirements.
Except as otherwise set forth in this Policy, we do not and will not sell, trade or rent your personal information to third parties.
Rights to your Information
You may exercise the following rights in relation to the personal information that we hold about you:
- Inspection and access: You can request a summary and/or a copy of any personal information we hold about you;
- Correction/addition/removal: Where you believe your information is inaccurate or incomplete, you are entitled to request us to correct, amend or delete it;
- Portability: You may request that we send you any personal information that you have provided to us or ask that we send this information to a third party;
- Objection: You may object to us using your personal information where we use it based on our legitimate interests to do so;
- Restriction: You may request that we restrict the processing of your personal information where you believe it is inaccurate, our processing is unlawful, you believe we no longer need the information or if you have objected to our use of it; and
- Automated Decision Making: Where we undertake automated decision making (including profiling), which significantly affects you, you are entitled to object to such decision-making. (We do not ordinarily undertake this type of processing.)
- Withdraw Consent: In circumstances where we are relying on your consent to process your personal information, you may withdraw such consent by contacting us as indicated below.
Further, every marketing email from us contains instructions on how to opt out of receiving further marketing emails from us. If you wish to unsubscribe, follow the instructions in the email. Please contact us if you have any problems using this opt out mechanism.
You can exercise any of your rights above by using the Contact Us details below. We undertake that promptly after receiving your request (subject to any statutory time periods), all personal information stored in databases we actively use and other readily searchable media will be updated, corrected, changed, deleted or confirmed to you, as appropriate, as soon as reasonably practicable and in accordance with applicable law.
Notice to California Residents
California Privacy Rights: to the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the personal information we collect:
- The right to know what personal information we have collected and how we have used and disclosed that personal information;
- The right to request deletion of your personal information;
- The right to be free from discrimination relating to the exercise of any of your privacy rights.
Exercising Your Rights
California residents can use the email address provided below to exercise the above privacy rights or to access this Privacy Policy in an alternative format.
Verification: in order to protect your personal information from unauthorized access or deletion, we may require you to verify your identity before you can submit a request. If we suspect fraudulent or malicious activity, we may ask you to provide additional personal information for verification. If we cannot verify your identity, we will not provide or delete your personal information.
Authorized Agents: you may submit a request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.
Retention of Personal Information
Except as otherwise permitted or required by applicable law or regulatory requirements, we will only retain your personal information for as long as it is necessary to fulfill the purposes for which the personal information was collected. After such time, personal information will be securely destroyed or obfuscated so that it cannot be associated with or tracked back to you.
Changes to the Privacy Policy
We reserve the right to change this Policy. If we decide to make changes, we will post the updated policy on our Sites so you are always aware of what information we collect, how we use it, and the circumstances, if any, in which we disclose it. If at any point we decide to use personal information in a manner significantly different from that stated in this Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your personal information in the new manner.
Concerns and Comments
If you wish to exercise your data protection rights or to raise any concerns, objections or complaints in relation to this Policy, please contact us using the details below.
You may email us at info@harmoneeconsulting.com with any further questions or concerns regarding this Policy or if you wish to exercise your data protection rights. You can contact us by regular mail addressed to:
Harmonee Consulting, LLC
PO Box 1885
Lowell, MA 01853
This policy last updated October 11, 2024.
